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EXCELSIS FINANCE VOICE PORTAL |
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The EXCELSIS Finance Voice Portal is our
sector solution for financial services providers. The optimally aligned
but also individually useable speech applications are
built on the latest technology.
Customer service can be redefined with
this solution and through the highly efficient execution of standardised processes costs can be saved. All applications are
completed software solutions based on best practice
business processes, optimised for the use by speech. Adaptations to
specific requirements as well as individual extensions
can be effected easily and quickly.
The applications are based on a uniform platform and are arbitrarily
expandable. They are designed to be multilingual and multi-client
capable. A high level of investment security is
guaranteed as EXCELSIS Voice Solutions are based on
open standards [especially VoiceXML and Java/J2EE] and are expandable
at any time as well as scaleable. They dispose
of interfaces to all relevant technologies and
services.
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Augment your service quality
| >> | Services around the clock without waiting times | | >> | High customer acceptance through simple and intuitive
use |
Reduce your costs
| >> | Optimised business transactions through lower processing times
and error quotas |
| >> | Cost reduction through
automation |
Increase revenue
| >> | More consultation through relief from routine
tasks |
| >> | Always
accessible |
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No more lost contracts |
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This is a statement of our
customer PostFinance the Swiss leader in monetary transactions.
 Heidi
Fankhauser - PostFinance |
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"We are highly pleased with the EXCELSIS software. This innovative project
was very important for us and it was not only handled "in
time", but also "in quality" and particularly "in budget". EXCELSIS would
always be our first
choice." |
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