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Swiss Contact Day: Excelsis Shows State-of-the-Art Voice Portals
Stuttgart, Germany, 05.05.2008 - Excelsis supports the Swiss Contact Day,
which takes place September 4, 2008, in Biel [Switzerland], as co-sponsor and
shows the latest generation of its voice portal solutions.
Visitors of the Swiss Contact Day are enabled to gain detailed insight into
current technology at the Excelsis stand. With more than 50 standard
applications Excelsis shows possibilities for the use and operation of modern
voice portals to upgrade customer service and to lower costs in contact
centers.
As special offer Excelsis introduces its superior voice hosting platform for
attractive software as a service models. This platform is especially optimized
for the requirements of the Swiss market and supports multilingualism, dialect
recognition and numerous further essential software specifications for example
the Swiss grade point system for voice-operated customer surveys.
Dedicated to the motto "Future Service Surprise - Innovative Customer Contact
Solutions Make the Difference" the association Callnet.ch organizes the third
Swiss Contact Day in the congress hall Biel-Bienne.
The association aims the exchange within the Swiss contact center branch,
offering appropriate channels and tools and therefore making an important
contribution to the development and strengthening of the branch.
About Swiss Contact Day
The Swiss Contact Day is a unique platform for specific contact center
know-how. It offers space for networking with current or new contacts, supports
exchange of experiences between providers, consultants and users and hence
allows for active know-how transfer and update.
High-level presentations concerning strategic and operative topics held by
well-known speakers of the branch, a trade fair as well as reams of networking
possibilities during the whole day are the frame for the Swiss Contact Day.
About Excelsis
Excelsis is internationally one of the leading suppliers of solutions for
self services based on voice and web portals. With software by Excelsis
companies from numerous branches automate their contact center processes.
Excelsis offers products and solutions for companies from the sectors of
banking, telecommunications, media, industry and trade, traffic and logistic as
well as intersectoral software for voice operated information systems, customer
management and help desk automation.
Customers include Cablecom, Deutsche Telekom, EnBW,
Medion, Orange, Siemens, Swisscom, UBS or Vattenfall, just to name a few.
Excelsis has partnerships with global technology suppliers and serves
numerous customers in currently more than 20 countries.
Contact
EXCELSIS Business Technology AG
Maria Widra
Wilhelmsplatz 8
70182
Stuttgart - Germany
Phone +49 711 6 20 30 425
maria.widra@excelsisnet.com
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