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EXCELSIS at Call Center
World 2008
Stuttgart, Germany, 21.12.2007 - From February 18 to 21, 2008, Excelsis
Business Technology will be present at the 10th International Congress and Trade
Fair for Call Center Management in Berlin.
Excelsis, a leading supplier of voice portals, presents innovative solutions
focused on personalized voice portals [biometrics, recognition of age, gender
and language], branch specific solutions for voice-operated self services
[finance, trade & logistics, utilities, media & entertainment and
traffic] and automated outbound functions.
CallCenterWorld is the leading European event for call centers and the
customer management industry and takes place once a year in Berlin. The
convention is attended by service providers from telemarketing, technology, call
center setup providers, consultants and call center associations. Key note
speakers from the various branches hold workshops and contribute to the plenum
and forums. Annual highlight of the event is the presentation of the Call Center
Manager of the Year Award for Germany, Austria and Switzerland. Further
information is available on www.callcenterworld.de/en.
Make an appointment to meet an
expert.
For further information about the event and appointments please contact Maria
Widra, telephone: +49 711 6 20 30 425 or email at maria.widra@excelsisnet.com.
About Excelsis
Excelsis is one of the worldwide leading suppliers of standard application
software for speech systems. It enables companies from multiple sectors to
automate their call centers. Furthermore, Excelsis offers software especially
for the sectors of banking, digital TV, transport, suppliers, trade as well as
intersectional software for information systems, customer management and help
desk automation.
Companies from all sectors use Excelsis software, thus lowering costs [TCO]
and improving service. Excelsis customers include 9Live, the city of Augsburg,
Cablecom, Deutsche Telekom, EnBW, Jamba!, Medion, Orange, Swisscom, UBS and
Vattenfall, to name a few examples.
Excelsis has partnerships with global technology suppliers such as
Alcatel/Genesys, Aspect, Avaya, IBM, Microsoft, Nuance, Intervoice and Telisma.
Excelsis employs over 100 staff in Stuttgart [Germany], Berne and Zurich
[Switzerland], Luxembourg, Singapore, and Sydney [Australia].
Contact
EXCELSIS Business Technology AG
Maria Widra
Wilhelmsplatz 8
70182
Stuttgart - Germany
Phone +49 711 6 20 30 425
maria.widra@excelsisnet.com
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