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bwcon: Innovation Fair – Innovation happens here
The Innovation Fair in the Technology Center Esslingen presents
innovative products, processes and services.
Stuttgart/Esslingen: 30.8.2006. The half-day Baden-Württemberg Innovation
Fair: Connected [bwcon] presents the most innovative products, processes and
services in business. bwcon organises the Innovation Fair together with Festo AG
& Co. KG and Agilent Technologies AG for 28.9.2006 between 2 and 6 p.m..
Participants of the fair will award the "Best Innovation Award 2006" for the
best and most innovative ideas. The award is presented in three categories. Best
product, best process, best service. Ideas that are highly relevant in practice
and find application across many industries are especially emphasized.
Top-class experts with practical experience as well as businesses from all
industries are expected to attend. As one of more than 30 participants, EXCELSIS
Business Technology AG will present "Innovative Voice Solutions" at the
Innovation Fair. "Innovative Voice Solutions" allow businesses to lower costs
through process automation and optimisation. This allows a significant part of
calls to a call center to be processed automatically, and the software offers a
24/7 service. The service is made easier, faster and secure through the use of
speech biometry, the specific and unique voice characteristics of each
person.
The innovation in the standard speech systems software lies in the use of
biometric recognition and authentication. It offers security similar to that of
a fingerprint or iris scan. The advantage of this method is its cost-effective
use; all that is needed is a telephone on the part of the user and the standard
software on the part of the service provider. The variable use of speech
authentication allows for both industry-specific as well as cross-industry
processes. For example, the innovative voice recognition method can be used for
automatically resetting passwords, as replacement for the PIN/TAN procedure or
as voice verification for an effective protection of minors.
Christian Sauter, CEO of EXCELSIS Business Technology AG: "The innovation is
the standardisation of voice authentication software. EXCELSIS offers the
standard software for speech systems fully-developed, scalable,
upgradeable software products that are based on standards. Each application can
be easily and individually adjusted to the security, authorisation and
identification needs of the customers.
Visitors can meet our experts on site
and get to know the potential of this innovative technology. The "Innovative
Voice Solutions" are clearly demonstrated with basic examples."
About EXCELSIS
Across the globe, EXCELSIS is one of the leading suppliers of standard
application software for speech systems. By using this software, companies from
all sorts of sectors can automate their call centers. Furthermore, EXCELSIS
offers software especially for the sectors of banking, digital TV, transport,
suppliers, and trade as well as intersectional software for information systems,
customer management and help desk automation.
Companies from all sectors use EXCELSIS's software, thus lowering their costs
and improving their service. 9Live, the town of Augsburg, Cablecom, Deutsche
Telekom, EnBW, Jamba!, Medion, Orange, Swisscom, UBS and Vattenfall, to name but
a few examples, are all customers.
EXCELSIS has partnerships with globally important technology suppliers such
as Telisma, Alcatel/Genesys, Aspect, Avaya, IBM, Microsoft, Nuance and
Intervoice and employs over 100 staff in Berlin, Berne, Luxembourg, Singapore,
Stuttgart, Sydney and Zurich.
Contact
EXCELSIS Business Technology AG
Daniela Sauter - Head
of Marketing
Wilhelmsplatz 8
70182 Stuttgart - Germany
Phone +49 711 6 20 30 113
daniela.sauter@excelsisnet.com
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