T-Com certifies EXCELSIS Voice Solutions

The routing configuration interface adapter by EXCELSIS allows any kind of communication systems to be connected to T-Com's intelligent network.

Stuttgart, 6.7.2005. The Routing Configuration Interface [RCI] adapter developed by EXCELSIS has been certified for use in T-Com's intelligent network. EXCELSIS is thereby one of the first companies to offer a platform-independent and certified solution for T-Com's intelligent network which was introduced this spring.

The intelligent network provides extended call forwarding functions which can be directly accessed by any application via the RCI adapter. Existing TK/IT systems benefit from the extended routing possibilities by using just one technology.

Incoming calls can be routed as required by business processes today through a combination of business logic and the current code target data which are passed from the TK/IT systems to the RCI, spanning all locations without doubling the call costs for post routing. The connection of the IT/TK systems to the RCI takes place through Web-services and the T-Com certified EXCELSIS RCI adapter. Using this data route, the RCI also passes comprehensive call data and status reports onto systems so that all data required for further processing is constantly available along with online monitoring and reporting tools.

The EXCELSIS RCI Adapter is a component of the Insonic Voice Solutions Platform developed by EXCELSIS. It is an open, standards based platform which provides a standardised environment for the development of multi-lingual speech applications. The platform integrates voice technologies, like speech recognition, speaker verification and text to speech.

Furthermore, the adapter can be made available to potential buyers as a Java web application. Thereby, it is possible to make use of its functionality quite easily and technology and platform independently.

"Through the interplay of our speech dialogue solutions together with the possibilities of T-Com's intelligent network we are in a position to offer our customers unique services, which, to name just one example, offer extended performance with less telephony channels required and therefore lower costs." This, according to Christian Sauter, CEO of EXCELSIS.

About EXCELSIS

EXCELSIS is one of the leading solution providers for speech portals and internet transaction platforms. These solutions are deployed especially, in banks in the brokerage area, in insurance in the area of customer service, in mobile phone companies in the sales area and in high-tech companies in the area of high security communication systems.

Several hundred institutions worldwide are customers of the EXCELSIS group. They include: SAP, HVB, LBBW, Debitel, GE Capital Bank, dit, Telecash, UBS, Orange, EnBW, Cablecom and United Overseas Insurance in Singapore. EXCELSIS was founded in 1998. Over 120 software developers and consultants are currently working on customer projects.

EXCELSIS has offices in Stuttgart, Berlin, Luxembourg, Singapore, Sydney, Bern and Zurich. Turnover in 2004 was approx. 8.5 million euro with an EBIT of almost 1.5 million euro. The company which has been profitable since its foundation is privately owned and is based in Stuttgart.

About T-Com

T-Com operates one of the most modern and highest capable communications infrastructures in the world, enabling high speed and secure data exchange. It includes around 195,000 kilometres of optic fibres and an advanced IP network based on MPLS [Multi Layer Label Switching] technology which handles around 30,000 terabytes of data per month. T-Com’s networks are the basis for a high level of convenience when using telecommunications features as well as for new applications in broadband communication.

T-Com is one of the largest fixed line providers in Europe with around 54.7 million narrow band connections [including T-ISDN channels] and 6.1 million broadband connections. T-Com handles private and small business customers in Germany, Hungary [though Matáv], Croatia [through T-Hrvatski Telekom] und in Slovakia [through Slovak Telecom]. Furthermore, T-Com offers fixed line core infrastructure services for large areas of the group as well as for other telecommunications companies. T-Com had a turnover of around 20.7 billion Euros in the first three quarters of 2004, achieving the highest turnover of any division within the company.

www.t-com.de

Contact

EXCELSIS Business Technology AG
Christian Sauter – CEO
Wilhelmsplatz 8
70182 Stuttgart – Germany

Phone  +49 711 6 20 30 0 
christian.sauter@excelsisnet.com

Daniela Burger – Head of Marketing
Wilhelmsplatz 8
70182 Stuttgart – Germany

Phone  +49 711 6 20 30 113 
daniela.burger@excelsisnet.com