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With 5.4 million
energy customers Energie Baden-Württemberg AG is the third biggest energy
company in Germany. With 24,600 employees, the
company achieved in 2003 annual sales of 10.6 billion
Euro.
The core capabilities concentrate on electricity, gas and services
related to the energy sector.
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Wolfgang Heilig, EnBW |
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"Our clients that were informed of their meter readings over the
phone were pleasantly surprised at just how simple a
well-run automated dialogue can be."
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