DEALING WITH SPEECH
With our software, trade businesses can optimise a variety of existing
processes regarding customer service and cost structure through
automation and part automation. While your customers
particularly profit from a clearly increased availability and an
acceleration of the underlying processes, call center and post-processing
costs of the postal customer communication are reduced for the
trade businesses.
We offer the following solutions for trade businesses amongst others:
>> Orders
>> Returns
management
>> Address qualification
>> Query of current
delivery status
>> Information [e.g. about products, delivery times,
modes of payment]
>> Service
Point Localisation ["Branch-finder"]
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