Self Service Solutions to meet your Challenges

Self Service Solutions to meet your Challenges

Do you want to reduce costs, enhance your process efficieny, improve customer service, reach more customers or increase revenues? Congratulations, you have come to the right spot!

Excelsis Self Service Sprachportale

  • Automate call centre processes, save agent minutes and cut up to 90% of your costs.

  • Drastically increase efficiency by automating information and transaction processes.

  • Improve customer satisfaction through better availability and extremely comfortable service.

  • Reach new customer segments: use voice portals to make products and services available by phone.

  • Boost sales by using a new distribution channel for existing content and tap new business areas.

Solutions for more than 400 Companies

Solutions for more than 400 Companies

Our strength: individually customised solutions based on our highly economic standard software

Excelsis Self Service Sprachportale

 

Companies and public institutions worldwide team up with Excelsis. Based on our products and services we develop individual solutions in challenging projects together with our customers.

Voice Portals

Voice Portals

Customer service processes via partially or fully automated natural language dialogs.

Outbound IVR

Outbound IVR

Automated notifications and dialogs.

Multichannel

Multichannel

iPhone, SMS, Instant Messaging, USSD, Mobile Web et al.

Webportals

Webportals

Proven and well-established self services.

SaaS and Hosting

SaaS and Hosting

Convenient and reasonable: we operate your portals.