When developing applications for voice portals, we adhere to the principles of standardisation. This allows us to provide customisable software for voice portals with exceptionally high quality. Our portfolio consists of voice portals for industries and operational tasks.
In our voice portal applications catalogue, you will find numerous examples that are operational rapidly and require no or only little adjustments. Examples are password reset, address capture, caller prequalification or callback management.
Standard software is better - especially from an economic point of view. With this focus, we lead a new development in the market of voice portal solutions. Our customers are offered drastic improvement concerning ROI, TCO and investment security compared to individual development.
Our software is developed professionally. Essentially, we work according to international industry standards and use state-of-the-art methods and technologies. Our applications are developed in Java, based on JEE. Thereby, we use a concept based on common and internationally available Java Frameworks. Our development environment is Eclipse. We support, amongst others, the standard VoiceXML. This is how we can implement our software on all recent IVR platforms.
The individuality of our voice portal application is reached, amongst others, due to the modern and flexible design of the Voice User Interface.
By using voice portal applications by Excelsis, companies continuously reach very high levels of automation. The ready-made software helps to minimize risks, cut costs and allows a very fast implementation with project runtimes of a few weeks only.
