The Excelsis Integration Framework is an integral part of the Excelsis Voice Application Server. It allows for integrating backend systems flexibly via different standard connectors and to represent the business logic.

With the Excelsis Integration Framework, it is possible to separate the business logic from the voice application's actual dialog control based on VoiceXML. Together with the Excelsis Voice Application Server, this software architecture represents the classic 3-tier-model:

• Presentation layer (frontend): Realisation of the Voice User Interface based on dynamically generated VoiceXML.

• Logical layer: Realisation of additional business logic, that is not covered by backend systems, and integration of backend systems via standard connectors.

• Data layer: Central data storage of application data.

For connecting the backend systems, the Excelsis Integration Framework offers several standard connectors. Additional functionalities for monitoring, logging, analysing and configuration can be utilised via standardised system services. The procedures our customers use to retrieve backend data can be integrated, e.g. by SOAP/http. Access to central data bases used to store the data can be established via JDBC, for instance.

• Eclipse based development environment

• Based on Java/JEE
  
• Supports the dynamic generation of complex grammars
• Supports service oriented architectures (SOA)
• Offers numerous connectors for backend integrations

Here you will find established systems which we integrated with our framework. If you miss a connector for your system, please ask us:

Directories et al

LDAP
MS Active Directory
RACF
Remedy
Control SA

CRM et al

II4C
Siebel

Communication

Fax gateways
SMS gateways

IN T-Com - RCI Adapter

CTI
CATS

Miscellaneous

SAP
TibCo
EFA/Mentz
ASS
HAFAS
USU Valuemation
Adress look-up systems

Teleatlas

XML webservices
FundsXML

Content providers

Infotainment providers

Data bases

JDBC/ODBC

DB2
MySql
MS SQL