Service and Customer Retention for Utilities

Service and Customer Retention for Utilities

We deliver solutions for utilities in the following areas:

 

- Order product information
- Meter reading and activation of services
- Failure notices and information in case of need
- Information on user account and invoice
- Encashment notifications and monitoring payment performance

 

Excelsis Self Service Sprachportale Energieversorger

Excelsis in Practise

Excelsis in Practise

"The innovative and comfortable solution by Excelsis offers our customers an enormous gain in service quality. For us, it is a very reasonable way of capturing data."

Ralf Werthschuetzky, Managing Director U-Serv

Customer Examples

Customer Examples

Utilities and their providers are our customers.

 

SAP IS-U Integration

SAP IS-U Integration

Our Managing Director Dr. Nils Herda in an interview with the Vattenfall project team. Vattenfall uses our hosted voice portal integrated with SAP IS-U to fully automate meter readings.

Next Steps

Next Steps

Info Missing?

E-mail to Marketing

Sales Team

International Freecall
+800 EXCELSIS

E-mail to Sales

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