At Excelsis self services are our core business. We want to help companies tapping their business potential the best way possible by providing innovative solutions. Questions arising are the same, over and over again: How can we reduce costs? How can we improve customer service and enhance customer satisfaction? How can we increase customer reach and boost revenues

We provide answers to all of these questions. Excelsis offers integrated solutions which enable companies to automate their processes appropriately, both from a customer’s and a user’s perspective. These principles govern our work.

We thank our esteemed customers and look forward to exciting dialogs with new prospects. Simply give us a call!

Christian Sauter - Co-founder and CEO

Excelsis is one of the internationally leading suppliers of solutions for self services based on voice and web portals. With software by Excelsis companies from numerous branches automate their contact centre processes.

Excelsis offers products and solutions for companies from the sectors of banking, telecommunications, media, industry and retail, traffic and logistic as well as intersectoral software for speech-enabled information systems, customer management and help desk automation.

+400 renowned companies from more than 20 countries rely on our solutions. Excelsis has partnerships with global technology suppliers and serves numerous customers in currently more than 20 countries.

Since Excelsis' foundation in 1998 a lot has happened.

To our customers we have been a stable and innovative partner and have been called one of the most profitable company foundations of the last years. And the development goes on...

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Professional Services Champion, winner CyberOne Award, numerous nominations and fourfold VoiceAward winner.

+50 standard applications for individual self services and voice portals with high level of user acceptance.

• Overview
• Telecommunications
• Cable network providers
• Health care
• Retail and consumer goods
• Transport
• Logistics
• Media + entertainment
• Call centres
• Help desks
• Finance
• Utilities

Excelsis has technology partnerships with the leading IT and TC suppliers and is member of their certification and qualification programs, amongst them Avaya, Aspect, Genesys, IBM, Nuance, Siemens, Voxeo.